Twenty questions.
Honest answers.
The stuff people actually want to know before hiring an AI agency. Pricing, contracts, who does the work, what happens when it doesn’t. If we’re missing one, email Sergio directly.
Pricing, contracts, and money
01 · How much does this cost?
Individual services start at $350/month. Three starter bundles: Quick Start $1,200 one-time, Growth $2,800/month, Full Workforce $4,500/month. Custom builds are quoted on scope. Every service page lists the starter price.
02 · Can I start small?
Yes. Single service from $350–$750/month. No bundle required. Most clients start with one or two services, see what works, then expand.
03 · Do you do contracts?
Month-to-month. Cancel anytime with 30 days’ notice. No 12-month lock-ins, no auto-renewal traps, no “discovery fee” surprises.
04 · What about refunds?
If we don’t deliver what we scoped in the first 30 days, we refund. Has happened twice in 10 years. After that, you cancel anytime — no need to ask for money back.
05 · Discounts for annual prepay?
Yes. 10% off for 6 months upfront, 15% off for 12 months. Same month-to-month cancellation rights apply — we just pro-rate the refund.
02 / What you’ll get
What you’ll get
06 · Who actually does the work?
AI agents do the bulk of the volume. A senior consultant (10+ years experience) owns quality on every account — trains the AI on your business, reviews outputs weekly, edits anything that needs editing. No one’s getting trained on your business.
07 · How fast does it ship?
21 days from audit to autopilot for most setups. Bigger builds (custom voice agents, multi-step automations, full workforce deployments) run 4–8 weeks. If we can’t show value in 3 weeks, we’re not the right vendor.
08 · What if it doesn’t work?
We refund and walk you through what we learned. Honest. We’d rather lose a month of retainer than lose your trust.
09 · Will it sound like a robot?
No. We tune voice and writing on your real materials — emails, sales calls, brand docs — before anything goes live. A senior editor reviews outputs weekly. If something sounds AI-generated, that’s a bug we fix.
03 / Technical fit
Technical fit
10 · Does it work with my existing tools?
Yes. We integrate with whatever CRM, email, calendar, and accounting tool you already use — HubSpot, Pipedrive, Close, Salesforce, ClickUp, Monday, Notion, QuickBooks, Xero, Klaviyo, Shopify, WordPress, Webflow, Squarespace, and most others.
11 · Do you build custom or use existing platforms?
A mix. We use best-in-class platforms (OpenAI, Anthropic, ElevenLabs, Vapi, Retell, n8n, Make) and stitch them together with custom logic. We’re vendor-agnostic — no kickbacks, no lock-in.
12 · Where does my data live?
In your accounts. We never warehouse client data in our infrastructure. Logins are in your name, prompts and playbooks are yours, exports happen any time you ask. If you leave us, you walk out with everything.
13 · What about compliance/security?
Standard: 2FA everywhere, SSO where possible, encrypted secrets, least-privilege access, documented data flow. For regulated industries (legal, medical), we offer an HIPAA-aware setup with BAAs in place at $500/month extra.
04 / Industries
Industries
14 · Who’s your typical client?
US-based SMBs, 5–50 employees, $1M–$25M revenue. Most common verticals: local services, professional services (legal, accounting, consulting), e-commerce, B2B SaaS, home services.
15 · Do you work with international SMBs?
Yes, but the US is our primary market. International clients pay in USD and work in English. We have a couple of long-term UK and Canadian accounts. EU clients on a case-by-case basis.
16 · What industries don’t fit?
Adult, gambling, weapons, pure crypto. Also super-regulated stuff (heavy pharma, defense) where compliance overhead outweighs ROI. If you’re unsure, ask — we’ll tell you straight.
05 / Working with us
Working with us
17 · Who’s my point of contact?
One senior consultant per account. You’ll have their direct cell. They don’t rotate, they don’t hand off mid-engagement, and they’re the same person from kickoff to month 24.
18 · What’s the audit actually?
A 2-hour deep dive into your business. Output: a 30-page report with a prioritized AI roadmap, ROI estimates, and build/buy guidance. $1,200 one-time, refundable against any retainer in the first 90 days.
19 · Can you train my team?
Yes. Custom workshops: $1,500/half-day, $2,800/full-day. Includes a custom prompt library for your team and 60 days of follow-up office hours.
20 · What if we already use another agency?
We’ll honestly tell you if firing them is worth it. Often the answer is “no, but here’s what they’re missing — have them fix it.” We’d rather earn the referral than the takeover.
Still have a question?
Email Sergio directly, or start the free AI audit and get a personalized answer with your plan.